What do Our Houses offer
to feel more secure
in this Covid-19 Pandemic?
"The fear of contagion is the main factor that could affect the next tourist travel decision"…. "
"73.6% of those surveyed highly value the relevance of health security . "
(Conclusions of surveys carried out in Argentina in April 2020 by the Singerman & Makón study)
The Pandemic We Face Worldwide
makes us feel identified with these conclusions.
Our accommodation has received a very good rating
of those who visited us before the Pandemic:
9.9 out of 10, and, within this, in the Cleaning area: 10 out of 10
During the time that the Houses
were closed to tourism,
we train, analyze protocols,
we modify some elements, we add others.
Everything we prepare
can provide that health security
necessary to enjoy
the long-awaited Post-quarantine holidays
Protocol for the tourist
A- Entering the establishment
1st: Luggage Sanitation Sector
(with Colored Water or 70% Alcohol Solution, each passenger decides what they prefer)
2nd: Temperature measurement of each passenger ,
If necessary, according to "Covid 19 Health Protocol, Santa Cruz Accommodations"
3rd Hand sanitization with Alcohol gel
(Sanitizer dispenser that will be available to the passenger throughout their stay)
4th: Entrance to Reception of all the members
of the group of passengers,
4 a- Brief presentation, through sanitized maps,
to locate them geographically in our City,
in Los Glaciares National Park, where it is located
the Perito Moreno Glacier, and excursions are made ,
evacuating their own queries.
4 b –Completion of documentation requested by health tourism protocol: Sanitary Affidavit, Personal data registration: this documentation will be previously sent via email or whats app
Only the data of the documents sent digitally, which need to be modified, will be completed in person.
4 c - Indispensable clarifications on the Use of common areas of the property, and of the House.
5th: Delivery of House Keys
B- During the stay:
- Mandatory use of a mask in common areas of the property, and outside it, throughout the city.
- Respect for the use of common places within the property, according to the sectors designated for each House: parking, balcony, etc.
- Respect and compliance with new regulations issued by local authorities according to the development of the health situation
Spaces and elements
that will help you live
this Covid 19 Pandemic
Cold Hall: with coat racks
to leave the warm clothes used outside;
the shoes and any item that you want
do not "pollute" the house.
Laundry room of each house:
cupboard with cleaning and sanitizing elements:
water with bleach, 70% alcohol solution, soaps
for the washing machine ...
cleaning supplies: floor cloth, bucket, broom ...
We remember that the house only has a cleaning service during the stay, when it lasts for more than three nights
washing machine, clothes line and soaps to wash your clothes: when you need them, without anyone else having to manipulate them.
shelf above the washing machine:
to place those elements you want
sanitize and allow to ventilate.
Living - room: laminated folder with:
contact details with Medical Bodies, and steps to follow in case of Covid-19 symptoms
accommodation details: Wifi password, etc.
explanations: for appliance use
Bathroom: individual racks: to facilitate the identification of towels for each passenger
Outside of Each House: Breakfast drawer:
every evening we put the some foods there
(bread, sweet snacks), for breakfast the next morning.
You leave us the empty food containers that need to be replaced (sugar, coffee, cereals ...)
This way we avoid that accommodation staff
have to enter the House.
Disinfected towels delivery
In La mata de calafate
we do everything we can
so that "the fear of contagion" is not
a "factor that affects your next decision to travel"
to El Calafate.
If you fell part of that 73.6% that
"highly weights the relevance
of health security ”,
we wish that in our accommodation
La Mata de Calafate,
a House to Rest,
in a Place to Discover.